Customer Reviews
Average Customer Review
(10 customer reviews) 3 of 3 people found the following review helpful
Poor Customer Service,
June 26, 2009 Brian Bohl (Marietta, GA United States) - See all my reviews
This review is from: Bayou Classic 1114 Single Burner Square Patio Stove (Lawn & Patio)
The product itself is ok. I had a problem with an order and the company was completely unresponsive. They didn't return phone calls or emails.
As long as everything you order is ok then fine. If you have an issue then don't depend on Bayou Classic fixing it. This is a ma and pop outfit and they don't have the resources to handle the volume of business they are doing.
Buyer beware!
2 of 2 people found the following review helpful
Excellent burner,
March 17, 2009 Lincoln Spangler - See all my reviews
This review is from: Bayou Classic 1114 Single Burner Square Patio Stove (Lawn & Patio)
I bought this burner over the black painted one to avoid having the paint burn off. It works well from a low flame all the way up to full blast. You do need to take care to adjust the choke so you get a good blue flame and to much gas will cause the flame to blow itself out but it can bring 14 gallons of wort to boil quickly.
Great product.
1 of 1 people found the following review helpful
it is rusting/corroding & poor customer service,
September 14, 2011 Kenneth W. McLeskey - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Bayou Classic 1114 Single Burner Square Patio Stove (Lawn & Patio)
purchased in May 2011 to replace a older painted Bayou Classic burner. This SS model is double the cost of a plain painted version that performs the same function but is expected to last considerably longer since it is constructed of heavy duty stainless steel vs. lightweight painted aluminum. Well, I believed it was worth the difference & ordered it for the extended life expectancy. Unforunatly, it is rusting/corroding in the welds & frame as well as the SS braided gas hose. After numerous unanswered messages to Barbour International, Inc. (Bayou Classic) I finally spoke with the General Manager. He informed me that rust/corrosion was not unusual as they are not constructed from #304 stainless steel. We traded numerous emails that all summed up with me, the now dissatisfied customer, having to pay the packaging/shipping expense of $30.00+ (that equates to 30% of the purchase price)to return ship my defective unit back for what was promised to be replaced with the same model. I do not...Read more