Ducane 05 Series Stainless-Steel Gas-Grill Base
- Base for Ducane gas grills
- Fits Ducane models 805, 1005, 1205, 1305, 1505, 1605, 2005, and 5005
- Made of stainless steel
- Features shiny, streamlined cabinets; hides propane tanks
- Grill head and rolling casters sold separately
Ducane 05 Series Stainless-Steel Gas-Grill Base
- Lawn & Patio: 0 pages
- Publisher: Ducane
- Label: Ducane
- Studio: Ducane
- Average Customer Review:
based on 6 reviews
- Sales Rank in Garden: #324617
Click on Product Listings for Details!
Avg. Customer Review:
2 of 2 people found the following review helpful:
Customer Rating: 
Summary: Ducane and Weber -- American Business 2004-12-11
Comment: I believe Ducane and Weber's past business practices are a relevant consideration in deciding today whether to purchase their products. In April of 2004, Ducane filed for bankruptcy and rejected all of its "lifetime" warranty obligations. Weber purchased some of the assets of Ducane out of bankruptcy, but specifically refused to acquire the liabilities arising from the previous Ducane warranties. Previous purchasers or Ducane grills who paid extra for the lifetime warranty are, in legal parlance, screwed. If this is the sort of behaviour you want to encourage, I'm sure Ducane/Weber products will represent a fine use of your hard-earned dollars. Alternatively, if you think this behaviour is odious, you may want to consider an alternative manufacturer.
1 of 1 people found the following review helpful:
Customer Rating: 
Summary: Heads up- Casters come with the GRILL HEAD 2004-08-24
Comment: Received my base a week ago with no casters, Just received my grill head (LP model) today with the casters inside.
Stumpper
1 of 1 people found the following review helpful:
Customer Rating: 
Summary: Missing Parts to Ducane Grill Base - Issue Resolved 2004-07-22
Comment: We, too, ordered a Ducane Grill Head and Base and did not receive the "four heavy-duty casters" that were supposed to be in it.
I called Ducane's toll-free number and was helped by a nice lady who not only sent the casters but asked me if the inserts were with the base. Since I wasn't sure, she sent the inserts, too. The casters and inserts arrived a week after I called them.
Turns out the inserts were already in the holes in the base, so all we had to do was insert the casters, which was very easy.
Now, putting the grill head and base all together was not especially easy; the directions are woefully inadequate, and some tasks take two people.
We've had a Ducane grill for several years, lasting longer than the other natural gas grills we have had. The slogan "Buy your last grill first" is stretching it a bit because you will probably have to buy new innards at some point. In fact, the innards were so expense at our local store that it was cheaper to buy this grill head and base than to buy the parts we needed to replace on the inside of the grill head. So, we "Bought our last grill again!"
1 of 3 people found the following review helpful:
Customer Rating: 
Summary: Incomplete Base and NO CUSTOMER SERVICE RESPONSE 2004-07-17
Comment: Just like the other review, our base arrived INCOMPLETE!!!NO CASTERS...No response from Amazon. Bought our own casters did not want to hassle with sending back the huge boxes and the barbecue was the size we wanted.
2 of 4 people found the following review helpful:
Customer Rating: 
Summary: No Wheels, No Response from Amazon.com 2004-07-15
Comment: 7-15-04 Opened packaging on 7-10-04 and could not finish assembling due to lack of wheels. E-mailed amazon.com on 7-11-04 about problem and have yet to receive acknowlegment that received email and issue being dealt with. Package came from Amazon.com on Mercer Road in Lexington, KY. There was no direct email address.
|